Communication
One of the key competencies of a leader is the ability to communicate effectively with others. This applies to relationships with colleagues at various levels of the organization as well as with customers.
Communication is any process of transmitting and receiving information between people that produces specific effects. These effects are often unintended, and difficulties arise from many causes, such as word choice, differing values, or cultural background.
In this section of the Toolbox, we present models of communication and messages to help you better understand how communication works and how to model it.
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This part of the Toolbox describes communication models that will help you understand it better: SMCR, Shannon's Model, Aristotle's Model, and NVC (Nonviolent Communication).
This part of the Toolbox describes two types of communication and messages: "I" messages and verbal messages.
This part of the Toolbox focuses on a very important leadership tool, i.e., 1:1 meetings with (co)workers. How to organize such a meeting and what knowledge to look for in it, in order to work effectively with people in the team?