When we finish (or start) a project, it is easy to throw ourselves into the whirlwind of challenges and tasks and not devote valuable time to analyzing the problem, requirements, or the finished project. However, the time we invest in looking at what we know, what we don’t, what went well, and what could be better will pay off in the future. Do you know what went wrong in your recent tasks and why?
A “post-mortem” is an analysis of a project after its “death”: meaning primarily in projects and initiatives that ended in failure. Do you know what went wrong in your last project and why?
5WHYs is a technique for analyzing complex problems, the goal of which is to reach the so-called “root cause”, i.e., the main cause. The technique can be used to analyze practically anything. What lies at the root of your challenges in working with a client?