As part of the exercise of using this matrix, it is worth sitting down before a quarterly evaluation, or a 1:1, and assessing what level your employee is at, and considering what you can do to change the level. Using the matrix will help you assess the employee’s work and motivation.
Step 1:
High motivation and low skills
High motivation and low skills
Guide:
- Reduce risks, limitations, barriers
- Provide tools, training, support, give feedback
- Reduce control when progress is visible
Step 2:
High motivation and high skills
High motivation and high skills
Delegate:
- Provide freedom in choosing the methodology at work
- Communicate trust and highlight successes
- Set ambitious goals, increase responsibility, treat as a partner
Step 3:
Low motivation and low skills
Low motivation and low skills
Tell:
- Provide clear tasks
- Develop a vision of success, goal
- Arrange “quick wins”
- Teach or coach patiently, supervise by giving frequent feedback and specify expectations
Step 4:
Low motivation and high skills
Low motivation and high skills
Inspire:
- Identify the reason for demotivation
- Develop intrinsic motivation, encourage
- Monitor and appreciate work to reinforce positive behavior patterns
