WHY
Why It refers to the deep reason for your work (or the existence of the company, its mission). “Why” is the foundation for all actions and is the answer to the question “what for?” you act in a given way. In the case of effective implementation of the “why”, companies are able to build strong engagement and loyalty from their customers; and when you, as a leader, understand why and what for you are doing something, you will be able to inspire co-workers and guide them to the goal.
Ask yourself the questions:
Why are you doing this? / What is your goal in this?
HOW
“How” on a long-term level are tools, methods, values, and ways of achieving goals. At the operational level, however, these are specific actions that we implement, i.e., how we will reach the goal we defined in “Why”. “How” describes how you act as a leader (or how the company operates and stands out from the competition), as well as what approach you use in your work.
Ask the questions:
How do you do it? / What does the process look like?
WHAT
What It refers to what results from your work: arranged processes, created tools, mentoring programs, training, tasks in Jira, etc. In the context of a company, What refers to the products or services the company offers. What the company provides to its customers and what benefits it brings them. “What” is the most obvious and direct aspect of your work and the company’s activities. It is the products or services that constitute direct value for customers and are decisive for their purchase. In turn, in your work, the team’s results are your What.
Ask the questions:
What do you do? / What is the result of the actions?
Exercise
Think and complete the sentence: I am the type of leader who…
Then check with the team how they perceive you, your leadership style, “What”, and “Why”